Common Questions

· Why upgrade to VIP Premium?
/faq/quality
· How to enhance account security?
/faq/enhance-security
· Why can't I comment on posts?
/faq/no-comments
· Do you offer social (third-party) login options?
/faq/social-login
· Can I use Hearty Journal without an account?
/faq/guest
· Not receiving verification emails
/faq/email
· Unable to show weather info on posts
/faq/weather
· Unable to add YouTube videos
/faq/video
· Unable to upload images
/faq/photo
· Upgrade to VIP Premium
/faq/subscribe
· View your plan and billing history
/faq/vip
· Change Plan / Cancel VIP Premium
/faq/unsubscribe
· Delete Account
/faq/delete-account
If there's any question not listed above, please contact us.
​Customer Support Form​
​Facebook Messenger​
​Facebook Page​
​Email: [email protected]​
· Backup Your Data
· Why upgrade to VIP Premium?
Last updated 1 week ago