> For the complete documentation index, see [llms.txt](https://en.faq.hearty.me/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://en.faq.hearty.me/faq/photo.md).

# · Unable to upload images

To add images for posts, you need to allow app to access files and camera on your device. Remember to tap \[Allow] on the access request dialog when you try to add images.

To troubleshoot problems, check the permissions on the app setting section.

* iOS: Settings → 溫度日記 Hearty Journal → Camera/Storage (Turn it on)
* Android： Settings → Apps & Notifications → 溫度日記 Hearty Journal → App Permissions → Photos (Turn it on)