FAQ, Hearty Journal
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Help Center, Hearty Journal
Feature Tutorials
Common Questions
· Why upgrade to VIP Premium?
· How to enhance account security?
· Do you offer social (third-party) login options?
· Can I use Hearty Journal without an account?
· Not receiving verification emails
· Unable to show weather info on posts
· Unable to add YouTube videos
· Unable to upload images
· Upgrade to VIP Premium
· View your plan and billing history
· Change Plan / Cancel VIP Premium
· Delete Account
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· Unable to upload images
To add images for posts, you need to allow app to access files and camera on your device. Remember to tap [Allow] on the access request dialog when you try to add images.
To troubleshoot problems, check the permissions on the app setting section.
  • iOS: Settings → 溫度日記 Hearty Journal → Camera/Storage (Turn it on)
  • Android： Settings → Apps & Notifications → 溫度日記 Hearty Journal → App Permissions → Photos (Turn it on)
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Last modified 9mo ago
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