# · Not receiving verification emails

You should receive a verification email within 5 minutes after signing up or after adding a new email address. If you're not seeing it in your inbox, check out these suggestions:

1.Refresh you web browser to check for new emails in your inbox.\
2.Check your spam/junk folder.\
3.Check the spelling of your email address.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://en.faq.hearty.me/faq/email.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
