FAQ, Hearty Journal
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Help Center, Hearty Journal
Feature Tutorials
Common Questions
· Why upgrade to VIP Premium?
· How to enhance account security?
· Do you offer social (third-party) login options?
· Can I use Hearty Journal without an account?
· Not receiving verification emails
· Unable to show weather info on posts
· Unable to add YouTube videos
· Unable to upload images
· Upgrade to VIP Premium
· View your plan and billing history
· Change Plan / Cancel VIP Premium
· Delete Account
System Requirements
Legal
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Terms of Service, ToS
Privacy Policy
Service Level Agreement, SLA
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· Unable to show weather info on posts
To add weather information on your posts, tap [Allow] on the location request dialog when you try to create a new post.
To troubleshoot problems, check the permissions on the app setting section.
  • iOS: Settings → 溫度日記 Hearty Journal → Location (Turn it on)
  • Android： Settings → Apps & Notifications → 溫度日記 Hearty Journal → App Permissions → Location (Turn it on)
If you're using Hearty Journal on a web browser, please check the browser settings instead.
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Last modified 8mo ago
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