Data Safety
How is my data stored, is it secure?
Last updated
How is my data stored, is it secure?
Last updated
Hearty Journal is hosted on both two leading providers, Amazon Web Services (AWS) and Google Cloud to ensure the highest level of security and stability for the service.
We store multiple, redundant, encrypted copies of your information in two different regions (Tokyo, Japan & The Dalles, Oregon, USA), so you don’t have to worry about ever losing your data. Moreover, we do daily backups of the user data, and weekly snapshots of the entire system.
One more thing, all connections are encrypted via TLS 1.3 - technology designed for online banking, when you're using Hearty Journal on any of your devices.
Hearty Creative Inc. owns or controls access to the infrastructure that Hearty Journal uses to host and process data submitted to the services. Currently, the Hearty Journal production systems used for hosting data for the services are located in co-location facilities in Taiwan, Japan, USA and Europe. For more info, please refer to Data Processing Agreement, DPA.
Sub-Processor
Activity
Location
Amazon Web Services, Inc.
Data Storage
Japan
Google LLC
Data Storage
Customer Support
The Netherlands (EU)
Wasabi Technologies, Inc.
Data Backup
Japan
Firebase, Inc.
Mobile SDK
USA
Neweb Technologies Co., Ltd.
Billing
Taiwan
Shiun Hang Technolgy Co, .Ltd.
Billing
Taiwan
PayPal Holdings, Inc.
Billing
USA
Functional Software, Inc.
Technical Support
USA
Bugsnag, Inc.
Technical Support
USA
Main Server locations:
